Minsk Residents Came To The Bus Driver's Defense After A Complaint About Him Being Late
- 13.11.2026, 9:25
- 2,210
It came down to human error.
In Minsk, the driver of bus No. 296 apparently failed to take the schedule change into account and began his route according to the old schedule. After a passenger filed a complaint, a message appeared in the district chat stating that the driver and dispatcher would be held accountable. However, other Minsk residents came to the employees’ defense and asked that they not be punished, as reported in Threads public group minsk_media.
Starting November 12, the schedule for bus route No. 296 (“DS Malinovka-4 — Polyclinic No. 10”) changed. However, a problem arose on the very first day the new schedule went into effect.
Marina, a resident of the Sukharevo neighborhood, complained in the district chat group that the bus arrived at the “Marshal Losik” stop later than scheduled. According to her, due to heavy traffic in the morning, it’s impossible to get from Malinovka to that stop in just ten minutes.
“The first attempt, as they say, didn’t go so well. It’s a good thing I sent my child on the 11 o’clock bus; otherwise, he would have been late for school,” wrote the Minsk resident.
In her opinion, the new schedule doesn’t take morning traffic congestion into account:
“Adjust the schedule to account for morning traffic. Maybe in the afternoon, when everyone has left for work and traffic is lighter, it might cover that distance in 10 minutes, but in the morning, that’s unrealistic.”
In response, an explanation appeared in the chat stating that the delay was caused by a driver error.
“Unfortunately, on Route 296 today, human error came into play: out of habit, the driver left the depot 4 minutes late according to the old schedule. Both he and the dispatcher will be held accountable,” the message stated.
However, other Minsk residents came to the defense of the fleet’s employees:
“Don’t hold the drivers accountable.”
“Please don’t punish the employees. They already have a very demanding job. We don’t want their morale to suffer.”
Ultimately, “Minsktrans” assured the public that “the issue of holding the driver accountable is not being considered in this case.”
“An investigation will be conducted and a decision will be made,” the company stated.
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